Help desk 24/7
All TrustCloud solutions are supported by a 24/7 support team that resolves users’ queries through a permanent remote help desk. We also have a support team that guarantees the highest levels of compliance in terms of performance and RTO.
You will be able to give your users a constant support when using, consulting or interacting with any TrustCloud solution, so that they feel totally safe with the incorporation of our services.
You will be able to give your users a constant support when using, consulting or interacting with any TrustCloud solution, so that they feel totally safe with the incorporation of our services.
UK: 9:00 to 21:00 GMT.
US: 7:00 to 15:00 CT.
Constant Vigilance
TrustCloud offers to all its customers a support and advice expert service. We are at your complete disposal from Monday to Friday from:
- 9 am – 21 pm for UK (PT) | +44 (20) 80891215 | support@branddocs.trustcloudsolutions.com
- 7 am – 15 pm for US (CT) | +1 312 248 7781 | support@branddocs.trustcloudsolutions.com
Our support technicians will answer any questions you may have about the functionality of TrustCloud solutions. You will also have an additional support service on levels 2 and 3 of support when needed, providing advanced information (level 2) or repairing errors, and responding to other subscription services and platform errors if necessary (level 3).
